Privacy Policy

Last updated: October 2025
At WinQ Jewellery, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We collect the following information to process your orders and improve our service:

Personal details such as name, email address, phone number, and shipping address
Payment information (securely processed through our payment partners; we never store full card details)
Order history and preferencesWebsite usage data (through cookies or analytics tools like Google Analytics)

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates or respond to inquiries
Provide customer support
Send promotional updates (only if you opt in)
Improve our website and shopping experience

Data Protection

Your information is securely stored and transmitted through encrypted connections (SSL).
We do not sell, trade, or rent your personal data to third parties.
Only trusted service providers (such as payment gateways and shipping carriers) access data necessary to fulfill your order.

Cookies

Our website uses cookies to:

Remember your preferences and cart items
Communicate order updates or respond to inquiries
Improve site performance
Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

Email & Marketing

We only send marketing emails if you subscribe voluntarily.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.

Your Rights

You may request to:

Access or update your personal data
Ask us to delete your information (where legally allowed)
Withdraw consent for marketing communication

To make a request, please contact us at winq.ca.

Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.
All updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
‍WinQ Jewellery
Toronto, Canada
winq.ca