We currently deliver only within Toronto, Canada.
Order processing time is about 7 business days.
For customized items, processing takes 15 business days.
If a parcel is lost or damaged, we will provide a replacement if no other instructions were given..
Customers normally receive their order within 1 week.
During peak seasons (such as holiday sales), delivery may take up to 2 weeks.
Public holidays are not counted as business days.
We offer free shipping on all items, with no minimum purchase amount required.
We are not responsible for delays caused by carriers, weather, holidays, or unforeseen events.
Customers can change their shipping address as long as the order has not been shipped.
We allow a 3-business-day amendment window after the order is placed.
